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  • Contact Us | Utility Design

Contact Us

If you have a query you can contact us in a number of ways:

Order / General Enquiries

If you need help with an order or have a query relating to store stock levels, please get in touch via:

Phone: 0151 494 9412
Email: [email protected]
Live Chat*

Please note: All of the above are limited to office hours Monday - Friday.

Stockist Enquiries

Think your products would fit in well in our stores? Send your catalogue / examples along with wholesale pricing to our buying team:

Steph Lloyd: [email protected]
Arlene Wheeler: [email protected]
Kate Cowie: [email protected]

Please note: All of the above are limited to office hours Monday - Friday.


* Live Chat : Our live chat is in operation from 9-5 Monday - Friday. Any messages sent outside of these hours will be addressed promptly on the next working day.

Next Working Day Delivery View UK delivery options
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Gift Wrapping Service Available to add at checkout for £2.50

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

May 14th 2025 | Tony

"Great product and great service"

May 10th 2025 | Mark R

"Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended."

Apr 11th 2025 | Sally B

"I have used Utility for a number of years and can never fault their products and service levels"

Mar 8th 2024 | Hannah Montague

"Very prompt, emails confirming the order, tracking and confirmation that it was sent. Very happy"

Jun 27th 2025 | Rachel B

"Brilliant and fast service, as always!"

Jun 1st 2025 | Rosanne

Easy to order, competitive pricing, regular updates on order and delivery.

May 9th 2025 | Jasmine

"Utility design is my go to store for Nordic design. Just had 4 hay outdoor chairs delivered. Chairs were in stock and arrived promptly. Good price"

Jun 20th 2025 | Glen