Chilly's Water Bottles

Chilly's Bottle FAQs

Q : Do Chilly's Bottles leak?
A : Chilly's claim their bottles are completely leak proof and we've never had a leakage yet (or had anyone tell us about a leak).

Q : Do Chilly's Bottles come with a lid?
A : Yes, every bottle comes with a lid. We also stock the Chilly's Carabiner which attaches to your lid and allows you to hook the bottle onto your bag. A :

Q : Are Chilly's water bottles dishwasher safe?
A : No Chilly's Bottles are not suitable for dishwashers. For cleaning we suggest rinsing with hot soapy water (do not leave soap in bottle to soak) but if you want a more thorough clean you can use bicarbonate soda. We stock a soft bristle Chilly's Brush to help with cleaning your bottle.

Q : Are Chilly's Bottles vegan?
A : Yes, each bottle is constructed from durable, high-grade 304 stainless steel. Not only does this preserves the flavour and freshness of your drink but it's also fully BPA free.

Q : Am I able to order a Chilly's Bottle in a colour or style not currently on your website?
A : Yes, in most cases that won't be a problem. As an official Chilly's stockist we are able to supply any colour or style currently in stock at the Chilly's warehouse. If you'd like to request a colour that is not currently online please don't hesitate to get in touch.

Q : How do I clean my Chilly's Bottle?
A : It's recommended that you clean your Chilly's Bottle regularly with hot soapy water and rinse the bottle after each use. When you're not using your Chilly's Bottle, you should store your bottle without the cap on to allow the inside to dry. Regular cleaning is highly recommended as although Chilly's Bottles are made of high grade stainless steel which preserve the flavour of freshness of your drinks, if Chilly's Bottles and their lids are not cleaned it can lead to a smell or taste developing. To get a thorough clean use water with a teaspoon of bicarbonate soda. We stock a soft bristle Chilly's Brush to help with cleaning your bottle.

Chilly's Bottles are not suitable for dishwashers and shouldn't be left to soak in water for a long period of time as it can cause paint damage and potentially lead to the vacuum becoming ineffective. It's also advised that you DO NOT use milton sterilising fluid as this can affect the products.

If you have any further questions about the Chilly's product please don't hesitate to get in touch via our live chat or by emailing [email protected]